Legal texts

Privacy Policy

User information

1.2. What do we process your personal data for and why do we do it?

According to the form where we have obtained your personal data, we will treat them confidentially to achieve the following purposes: To respond to inquiries or any type of request that is made by the user through any of the contact forms that are made available on the website of the responsible. (For the legitimate interest of the responsible, art. 6.1.f GDPR).

Send commercial advertising communications by e-mail, fax, SMS, MMS, social networks or any other electronic or physical means, present or future, that enable commercial communications. These communications will be made by the responsible party and will be related to its products and services, or those of its collaborators or suppliers, with whom it has reached a promotional agreement. In this case, third parties will never have access to personal data (by consent of the data subject, 6.1.a GDPR).

To carry out statistical analysis and market research (for the legitimate interest of the data controller, art. 6.1.f GDPR).


1.3. How long will we keep your personal data?

They will be kept for no longer than necessary to maintain the purpose of the processing or there are legal prescriptions that dictate their custody and when it is no longer necessary for that purpose, they will be deleted with appropriate security measures to ensure the anonymization of the data or the total destruction of the data.


1.4. To whom do we provide your personal data?

No communication of personal data to third parties is foreseen except, if necessary for the development and execution of the purposes of the processing, to our service providers related to communications, with whom the RESPONSIBLE has signed confidentiality and data processor contracts required by the privacy regulations in force.


1.5. What are your rights?

The rights of the USER are:
  • Right to withdraw consent at any time.
  • Right of access, rectification, portability and deletion of your data, and limitation or opposition to its processing.
  • The right to file a complaint with the supervisory authority (www.aepd.es) if you believe that the processing does not comply with the regulations in force.

2. User Consent and Truthfulness Assurance

USERS, by checking the corresponding boxes and entering data in the fields marked with an asterisk (*) in the contact form or presented in download forms, expressly and freely and unequivocally accept that their data are necessary to fulfill their request, by the provider, being voluntary the inclusion of data in the remaining fields. The USER guarantees that the personal data provided to the RESPONSIBLE are truthful and is responsible for communicating any changes to them.

The RESPONSIBLE informs that all data requested through the website are mandatory, as they are necessary for the provision of optimal service to the USER. In the event that all the data is not provided, there is no guarantee that the information and services provided will be completely tailored to your needs.

3. Safety measures

That in accordance with the provisions of the regulations in force on personal data protection, the RESPONSIBLE is complying with all the provisions of the GDPR and LOPDGDD regulations for the processing of personal data under its responsibility, and manifestly with the principles described in Article 5 of the GDPR, whereby they are processed lawfully, fairly and transparently in relation to the data subject and are adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed.

The RESPONSIBLE guarantees that it has implemented appropriate technical and organizational policies to apply the security measures established by the GDPR and the LOPDGDD in order to protect the rights and freedoms of the USERS and has communicated the appropriate information to them so that they can exercise them.

For more information about privacy guarantees, you can contact the RESPONSIBLE person through Hostal Alba S.L. Praza do Campo Castelo, 31, 27001 – Lugo. E-mail: reservas@hotalalbalugo.com.

Legal Notice

1. Law on Information Society Services (LSSI).

Hostal Alba Lugo S.L., responsible for the website, hereinafter RESPONSIBLE, makes available to users this document, which aims to comply with the obligations under Law 34/2002 of July 11, Services Information Society and Electronic Commerce (LSSICE), BOE No. 166, and inform all users of the website regarding what are the conditions of use.
Any person accessing this website assumes the role of user, committing to the observance and strict compliance with the provisions herein, as well as any other legal provision that may be applicable.

The RESPONSIBLE reserves the right to modify any type of information that may appear on the website, without any obligation to give prior notice or inform users of such obligations, being understood as sufficient the publication on the website of Hostal Alba Lugo.

Identifying data:
  • Responsible for the treatment: Hostal Alba Lugo S.L.
  • Trade name: Hostal Alba
  • TAX ID: B-88643770
  • Address: Praza do Campo Castelo, 31, 27001 – Lugo
  • Phone: +34 982 22 60 56

2. Intellectual and industrial property rights

The website, including but not limited to its programming, editing, compilation and other elements necessary for its operation, designs, logos, text and/or graphics, are the property of the RESPONSIBLE or, if applicable, has a license or express authorization from the authors. All the contents of the website are duly protected by the intellectual and industrial property regulations, as well as registered in the corresponding public registries.

Regardless of the purpose for which they were intended, the total or partial reproduction, use, exploitation, distribution and marketing, requires in any case the prior written authorization by the RESPONSIBLE. Any use not previously authorized is considered a serious breach of the intellectual or industrial property rights of the author.

The designs, logos, text and/or graphics outside the RESPONSIBLE and that may appear on the website belong to their respective owners, being themselves responsible for any possible controversy that may arise with respect to them. The RESPONSIBLE expressly authorizes third parties to redirect directly to the specific contents of the website, and in any case redirect to the main website www.hostalalbalugo.com.

The RESPONSIBLE recognizes in favor of their owners the corresponding intellectual and industrial property rights, and their mere mention or appearance on the website does not imply the existence of any rights or responsibility whatsoever over them, nor any endorsement, sponsorship or recommendation by the same.

To make any comments regarding possible breaches of the rights of intellectual or industrial property, as well as any of the contents of the website, you can do so via email reservas@hotalalbalugo.com.

3. Exemption of responsible parties

The LIABLE disclaims any liability for the information published on its website provided that it has no actual knowledge that this information has been manipulated or introduced by a third party external to it or, if it has, has acted diligently to remove the data or make it impossible to access them.


3.1. Use of cookies

This website may use technical cookies (small information files that the server sends to the computer of the person accessing the page) to carry out certain functions that are considered essential for the correct functioning and visualization of the site. The cookies used are, in any case, of a temporary nature, with the sole purpose of making navigation more efficient, and disappear at the end of the user’s session. In no case do these cookies themselves provide personal data and will not be used to collect them.

Through the use of cookies it is also possible that the server where the website is located recognizes the browser used by the user in order to make navigation easier, allowing, for example, access by users who have previously registered to areas, services, promotions or competitions reserved exclusively for them without having to register each time they visit. They can also be used to measure the audience, traffic parameters, control the progress and number of entries, etc., being in these cases technically dispensable cookies, but beneficial to the user. This website will not install dispensable cookies without the user’s prior consent.

This website uses its own and third-party cookies for analytical purposes and to show you personalized advertising based on a profile developed from your browsing habits (e.g. pages visited). Every user who visits the website is informed of the use of these cookies by means of a floating banner. If you accept their use, the banner will disappear, although you can revoke your consent at any time and obtain more information by consulting our Cookies Policy.

The user has the ability to configure your browser to be alerted to the receipt of cookies and to prevent their installation on your computer. Please refer to your browser instructions for more information.


3.2. Link Policy

From the website, you may be redirected to contents of third party websites. Since the RESPONSIBLE can not always control the content posted by third parties on their respective websites, it assumes no responsibility for such content. In any case, it will proceed to the immediate withdrawal of any content that could contravene national or international legislation, morality or public order, proceeding to the immediate withdrawal of the redirection to said website, bringing the content in question to the attention of the competent authorities.

The RESPONSIBLE is not responsible for the information and content stored, including but not limited to, in forums, chats, blogs generators, comments, social networks or any other means that allows third parties to publish content independently on the website of the RESPONSIBLE. However, and in compliance with the provisions of Articles 11 and 16 of the LSSICE, is available to all users, authorities and security forces, actively collaborating in the removal or, where appropriate, blocking of all content that may affect or contravene national or international law, the rights of third parties or morality and public order. In the event that the user considers that there is any content on the website that could be susceptible to this classification, please notify the website administrator immediately.

This website has been checked and tested for proper operation. In principle, it can be guaranteed to function correctly 365 days a year, 24 hours a day. However, the RESPONSIBLE does not rule out the possibility of the existence of certain programming errors, or the occurrence of force majeure, natural disasters, strikes or similar circumstances that make it impossible to access the website.


3.3. IP Addresses

The website servers will be able to automatically detect the IP address and domain name used by the user. An IP address is a number automatically assigned to a computer when it connects to the Internet. All this information is recorded in a duly registered server activity file that allows the subsequent processing of the data in order to obtain only statistical measurements that allow us to know the number of page impressions, the number of visits made to the web servers, the order of visits, the access point, etc.

4. Applicable Law and Jurisdiction

For the resolution of all disputes or questions related to this website or the activities developed in it, will apply Spanish law, to which the parties expressly submit themselves, being competent for the resolution of all disputes arising from or related to its use the Courts and Tribunals of the domicile of the USER or the place of fulfillment of the obligation.

Cookies Policy

1. What are cookies and what are they used for?

A cookie is a small text file that is stored in your browser when you visit almost any web page. Its usefulness is that the web is able to remember your visit when you return to browse that page. Cookies usually store technical information, personal preferences, personalization of content, usage statistics, links to social networks, access to user accounts, etc.. The purpose of the cookie is to adapt the content of the web to your profile and needs, without cookies the services offered by any page would be significantly diminished.

2. Cookies used on this website

Following the guidelines of the Spanish Data Protection Agency we proceed to detail the use of cookies that makes this website in order to inform you as accurately as possible.

This website uses the following own cookies:
  • Session cookies, to ensure that users who write comments on the blog are human and not automated applications. This way we fight spam.

This website uses the following third-party cookies:
  • Google Analytics: Stores cookies to compile statistics on traffic and volume of visits to this website. By using this website you are consenting to the processing of information about you by Google. Therefore, the exercise of any rights in this regard should do so by communicating directly with Google.
  • Social networks: Each social network uses its own cookies so that you can click on buttons such as Like or Share.

3. Disabling Cookies

The user may – at any time – choose which cookies he/she wants to use on this website by configuring the browser settings:

4. Additional notes on cookies

  • Neither this website nor its legal representatives are responsible for the content or accuracy of the privacy policies that third parties mentioned in this cookie policy may have.
  • Web browsers are the tools responsible for storing cookies and from this place you must carry out your right to delete or disable them. Neither this website nor its legal representatives can guarantee the correct or incorrect handling of cookies by the aforementioned browsers.
  • In some cases it is necessary to install cookies so that the browser does not forget your decision not to accept them.
    In the case of Google Analytics cookies, this company stores cookies on servers located in the United States and undertakes not to share it with third parties, except in cases where it is necessary for the operation of the system or when the law requires it to that effect. According to Google does not store your IP address. Google Inc. is a company adhered to the Safe Harbor Agreement which guarantees that all data transferred will be treated with a level of protection in accordance with European regulations. You can consult detailed information in this regard at this link. If you want information about the use that Google gives to the cookies we attach this other link.
  • If you have any doubts or questions about this cookie policy, please do not hesitate to contact us through the contact section.

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